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Covid 19 Updates

We thank you for your cooperation and understanding. For current updates please visit our news page and be sure to follow us on facebook and Twitter.

New -  For information and updates regarding Caressant Care McLaughlin Rd click Here

For information and updates regarding Caressant Care Listowel click Here

For information and updates regarding Cambridge Country Manor click Here. Questions or concerns can be emailed to

For information and updates regardng Caressant Care Arthur, click Here.
 If you have a question about your loved one, please connect with Patient Relations staff or call (519) 843-8163

Message to Families and POAs December 22, 2020 Read it Here

As the pandemic situation evolves in Ontario, direction regarding visits to our Homes will be adjusted as necessary, keeping the safety and emotional wellbeing of residents, staff and families at the forefront.

Read the letter to stakeholders Here

Holiday gifts for Residents in Long-Term Care and Retirement

With the Holiday season just around the corner Families may be wondering about bringing gifts into the Home for their loved one. Gifts are absolutely permitted however we kindly ask that all items (including food) visitors wish to give to Residents must be transported to the home in wipe down containers and must be presented at the screening table upon arrival to the home. Such items will be examined, wiped down and provided to the Resident by staff. Floral arrangements are also allowed.

Families should drop off their gifts a few days prior to Christmas to ensure staff have enough time to wipe down the gifts and deliver to the Resident in time for the big day.

Visiting protocols remain in place and are subject to change based on ever evolving information coming from the Provincial Government. You are encouraged to check with your loved one’s Home to see what arrangements can be made to share the Holidays safely during this pandemic.

We thank you for your patience, cooperation and understanding.

Previous announcements: 

Short Stay and Temporary Absences during the COVID-19 Pandemic

On August 28, 2020, the Chief Medical Officer of Health released an update to COVID-19 Directive #3 for Long-Term Care Homes under the Long-Term Care Homes Act, 2007.

Residents of Long-Term Care Homes (LTCH) are now permitted to leave for short stay and temporary absences. Short stay absences are for health care-related, social or other reasons and do not include an overnight stay, with the exception of single-night emergency room visits. Short stay absences do not require approval or prearrangement. Please Read our information poster.

Starting July 22, indoor visits in long-term care and retirement homes will be permitted.  Read our guidelines on how to enjoy a safe visit with your loved one.  Visits July 2020 Head Office letterhead for website.pdf

The Provincial government has announced that outdoor visits can now include two people effective July 15 and visitors are no longer required to have COVID testing prior to visiting. We are excited to welcome visitors back to our retirement and long-term care homes, although in a very different capacity, as we continue to observe regulations due to COVID-19. Please read the Enhanced Visiting at Caressant Care document. 

For your reference: 

Public Health Ontario has developed the resources to support stakeholders with the outbreak of Coronavirus Disease 2019 (COVID-19). You can also check the Ontario Ministry of Health website for updates.

Plan to re-open homes for visiting  Ministry Document
Remember to Social Distance

Summer weather Window visits

COVID-19 Social Distancing Guidelines

COVID - 19 Readiness and Response Plan -  CarePackageforResidents.pdf

COVID - 19 Readiness and Response Plan AbsenceRestrictions.pdf 

Questions and Answers Ontario Enhancing COVID-19 Protections for Long-Term Care Residents, Families and Staff Q&A

Welcome to Caressant Care

We have the privilege of taking care of nearly 1300 residents in our 15 Long Term Care Homes and over 700 residents in our 10 Retirement Homes. Our corporate office is located in Woodstock, Ontario and all of our Homes can be found in small cities and towns across Ontario. It is important to note that all of our Retirement Homes are attached to one of our Nursing Homes which gives our residents a true continuum of care. We have a number of spouses in our Homes living on either side of the continuum.

We sincerely hope you enjoy our new site and find it informative and entertaining. If you are looking for a career in health care please navigate to the Join Our Team section where you will find job postings for Management, Registered Staff, Personal Support Workers and more.

If you are not able to find the information you are looking for feel free to visit our Contact Us page and send us your question. Please do not call our Corporate Office if you are trying to contact a Home directly. Thank you.


Long Term Care

What's Happening

At Caressant Care

Kind Words

From Our Clients

  • "I would like to recognise the wonderful care being delivered to residents of Caressant Care Nursing Homes. Working in long term care is very demanding and difficult work, and I know there are many ..."
    Dr. Vanessa Vogwill
  • "A great nursing home right across the board. Thanks for the kind care given to my wife of 53 years at c care in Woodstock. Couldn't ask for a better place for my precious girl. Thank you..."
    Jamie McGowan
  • "I am very happy with the care and compassion attitude my dad has received at this facility. We appreciate the good care, excellent medical attention and warm welcoming atmosphere, and all the amazing ..."
  • "Thank you to CC Retirement Home for helping my mom be happy again. We moved her from another retirement home in town and so happy we did. She has made new friends and stays busy with all the activit..."



Three storey grey brick building with large windows and balcony
Woodstock, ON

Caressant Care Woodstock was the first of the now 15 Nursing Homes in our family. We are located just minutes from the 401 and close to nearby shopping.

Outside entrance and driveway of Woodstock Retirement home with Caressant Care sign
Woodstock, ON

Welcome to Caressant Care Woodstock Retirement Home.

Outside front entrance of single storey building with flower beds and shrubbery
St. Thomas, ON

Our nursing home provides a warm and caring place for individuals in need of long term care. Located in a residential neighbourhood.

Francophone Services Available

at Caressant Care Bourget

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Contact us at any one of our locations!

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