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New - Ontario's framework keeping Ontario Safe and Open - Colour codes

As the pandemic situation evolves in Ontario, direction regarding visits to our Homes will be adjusted as necessary, keeping the safety and emotional wellbeing of residents, staff and families at the forefront.  

Visiting and Caregiving Program

Visits to our LTC Homes are dependent on each Public Health Unit’s colour designation. Absences for medical or compassionate reasons are permitted. Rules for LTC Home visits continue to be in place to protect the health and safety of residents, staff and visitors, while supporting residents in receiving the care they need and maintain their emotional well-being. These rules are in addition to the requirements established in the LTCA and Ontario Regulation 79/10.

• Where it is not possible or in-person visits, the Homes will continue to provide virtual and window visits as visiting options where possible.

Visitor Responsibilities:

Visitor should consider their personal health and susceptibility to the virus in determining whether visiting a Home is appropriate.

Rapid Antigen Testing FAQ
COVID-19 Surveillance and Access to
Caressant Care LTC Homes

Vaccine information for LTC Read

Myths about COVID-19 vaccines Read

Previous announcements: 

COVID-19 Social Distancing Guidelines

Welcome to Caressant Care

We have the privilege of taking care of nearly 1300 residents in our 15 Long Term Care Homes and over 700 residents in our 10 Retirement Homes. Our corporate office is located in Woodstock, Ontario and all of our Homes can be found in small cities and towns across Ontario. It is important to note that all of our Retirement Homes are attached to one of our Nursing Homes which gives our residents a true continuum of care. We have a number of spouses in our Homes living on either side of the continuum.

We sincerely hope you enjoy our new site and find it informative and entertaining. If you are looking for a career in health care please navigate to the Join Our Team section where you will find job postings for Management, Registered Staff, Personal Support Workers and more.

If you are not able to find the information you are looking for feel free to visit our Contact Us page and send us your question. Please do not call our Corporate Office if you are trying to contact a Home directly. Thank you.