About Us

Caressant Care was founded in 1975 with a single long term care home in Woodstock, Ontario. Nearly 50 years later, we have grown to 15 long term care homes and 10 adjoined retirement homes, serving over 1,500 residents.

Our homes are located predominantly in smaller communities throughout Ontario and these small-town values inform our work everyday. For us, this means creating tight-knit communities where everyone knows and looks out for one another. Many residents are friends, neighbours and even family members of our staff. Our average home has less than 100 residents which furthers this intimate environment—a place where everyone receives high-quality care.

We strive to uphold our corporate vision everyday:

In our communities, Caressant Care will be a leader of quality resident-centered care, meeting our clients’ needs and exceeding their expectations.

View our 2019-21 Strategic Plan

A Message from the President

Thank you for visiting our website to learn more about Caressant Care. On behalf of our residents and staff in our 15 communities, welcome!

Caressant Care started in 1975 with a single 60-bed long term care home in Woodstock, Ontario. Over the years, we have grown and now have 15 long term care homes and 10 adjoined retirement homes. We’re located primarily in small towns across Ontario from St. Thomas to Bourget.

We try to infuse these small town values into each of our homes and we strive to maintain tight-knit communities where everyone looks out for one another. We create caring, cozy and comfortable environments that residents feel happy to call home.

Making the decision to move into a retirement or long term care home is not an easy one for everyone—we get it, and we’re here to make that transition as easy as possible. When the time comes for you or your loved one to make that moveyou’ll have questions, and we hope our website will help provide some answers. We always recommend taking a tour of a home to get an idea if it’s right for you.

Our aim is to always provide the best care that we can for every resident in our homes. To do that, we’re active participants in the seniors’ care community, sharing knowledge and experiences. To that end, we’re members of the Ontario Long Term Care Association and regularly engage with the Ministry of Long Term Care, Home and Community Care Support Services, and many, many more.

Should you choose a Caressant Care home for yourself or a loved one, I’m confident you’ll feel like a part of our family, with a community of support and high-quality care. If you have any questions, please reach out and we’ll be happy to help.


James Lavelle
Caressant Care Nursing and Retirement Homes Ltd.

Corporate Values:

  • The Residents are Caressant Care’s primary focus, and their needs, rights, comforts, safety and satisfaction take priority.
  • Caressant Care promotes the provision of a home-like environment for Residents, emphasizing the personalization of each Resident’s area.
  • Caressant Care believes that the clients we serve, and each other, deserve to be treated with dignity, respect,and consideration, in an abuse free environment ensuring all information is kept private and confidential.
  • Caressant Care believes strongly in the provision of a safe environment minimizing the risk of harm to Residents, Families, Volunteers and Personnel.
  • Caressant Care values the support of the communities it serves and encourages each home to be an active member of their community.
  • Caressant Care values their employees and recognizes that it is the combined effort of all that contributes to a high level of care for our Residents and their overall satisfaction
  • Caressant Care values excellence in job performance and is committed to the provision of a comprehensive orientation program, on-going training and the provision of opportunities for professional development and research.
  • Caressant Care values an on-going program of continuing quality improvement to achieve optimal outcomes.
  • Caressant Care believes in sound fiscal management, to allow for optimum value in the provision of care, through corporate purchasing of supplies and services, as well as to receive a reasonable return on investment.
  • Caressant Care values the diversity of the clients we serve and will be respectful of all